Smart and Skilled Complaints and Appeals Policy
The Complaints and Appeals Policy meets the of the NVR Standards for RTO's 2015, Smart and Skilled and the Australian Consumer Legislation to ensure that any complaints and appeals are recorded, acknowledged and dealt with fairly, efficiently and effectively. It describes the processes of dealing with a complaints or an appeal and includes a Complaints and Appeals Form.
3 pages plus Form.
Total Price is $44.00 inclusive of GST (GST is added at checkout)